All Systems Operational

Database Operational
90 days ago
100.0 % uptime
Today
Smeetz Web Application Operational
90 days ago
99.7 % uptime
Today
Smeetz Booking Widget Operational
90 days ago
100.0 % uptime
Today
Smeetz POS App Operational
90 days ago
99.86 % uptime
Today
Smeetz Kiosk App Operational
90 days ago
100.0 % uptime
Today
Third Party: Payment provider Operational
90 days ago
100.0 % uptime
Today
Third Party: AWS Operational
AWS amplify-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS route53-eu-central-1 Operational
AWS sns-eu-central-1 Operational
AWS sqs-eu-central-1 Operational
AWS cloudfront Operational
AWS elasticbeanstalk-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS quicksight-eu-west-1 Operational
Third Party: Mailgun Operational
mailgun Control Panel Operational
mailgun Email Validation Operational
mailgun Inbox Placement Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Third Party: Adyen Operational
Payment methods and issuers Operational
Payments Operational
Interfaces and reporting Operational
Settlement and payouts Operational
Adyen for Platforms Operational
Financial products Operational
Third party: Seats.io Operational
Seats.io API Operational
Seats.io Rendered Charts Operational
Third party: Wallee Operational
E-Commerce Payment Processing Operational
Third party: Explo Dashboards Operational
Google Cloud Platform Google BigQuery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 21, 2026
Resolved - Between 08:03 and 08:12 UTC, an elevated load caused degraded performance on the platform. The issue has been identified, mitigated, and the platform is operating normally. Metrics have returned to baseline, and we are actively investigating the root cause.

Thank you for your patience and understanding.

Apr 21, 12:26 CEST
Identified - The issue has been identified. Users may have experienced slow loading times across the platform.

Our engineering team is actively working on implementing a fix, and performance is progressively returning to normal.

We will continue to provide updates as progress is made.

Apr 21, 10:24 CEST
Investigating - We are currently experiencing an issue affecting our Back Office. Our engineering team is actively investigating.

We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

Apr 21, 10:14 CEST
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Resolved - Our certification service experienced a temporary disruption between 16:53 and 18:43 CET, affecting receipt signing operations in France. This was related to the specific requirements of the French fiscal compliance framework.

The service has been fully restored. Our fiscal compliance team is actively investigating and putting measures in place to ensure that fiscal processing requirements do not impact service availability for our clients going forward. Relevant parties will be informed directly as the investigation progresses.

Apr 11, 21:49 CEST
Monitoring - A fix has been implemented. Services are now being closely monitored to ensure stability.

For any affected register, please click on the refresh button; the session should resume normal operation afterward.

If you continue to experience any issues, please reach out to our support team.

Apr 11, 19:28 CEST
Investigating - We are currently experiencing an issue affecting FR compliance POS sessions, resulting in errors that are blocking sales operations.

Our engineering team is actively investigating the root cause and working to resolve the issue as quickly as possible.

Apr 11, 18:30 CEST
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.