Our certification service experienced a temporary disruption between 16:53 and 18:43 CET, affecting receipt signing operations in France. This was related to the specific requirements of the French fiscal compliance framework.
The service has been fully restored. Our fiscal compliance team is actively investigating and putting measures in place to ensure that fiscal processing requirements do not impact service availability for our clients going forward. Relevant parties will be informed directly as the investigation progresses.
Posted Apr 11, 2026 - 21:49 CEST
Monitoring
A fix has been implemented. Services are now being closely monitored to ensure stability.
For any affected register, please click on the refresh button; the session should resume normal operation afterward.
If you continue to experience any issues, please reach out to our support team.
Posted Apr 11, 2026 - 19:28 CEST
Investigating
We are currently experiencing an issue affecting FR compliance POS sessions, resulting in errors that are blocking sales operations.
Our engineering team is actively investigating the root cause and working to resolve the issue as quickly as possible.