All Systems Operational

Database Operational
90 days ago
100.0 % uptime
Today
Smeetz Web Application Operational
90 days ago
99.73 % uptime
Today
Smeetz Booking Widget Operational
90 days ago
99.98 % uptime
Today
Smeetz POS App Operational
90 days ago
100.0 % uptime
Today
Smeetz Kiosk App Operational
90 days ago
100.0 % uptime
Today
Third Party: Payment provider Operational
90 days ago
100.0 % uptime
Today
Third Party: AWS Operational
AWS amplify-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS route53-eu-central-1 Operational
AWS sns-eu-central-1 Operational
AWS sqs-eu-central-1 Operational
AWS cloudfront Operational
AWS elasticbeanstalk-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS quicksight-eu-west-1 Operational
Third Party: Mailgun Operational
mailgun Control Panel Operational
mailgun Email Validation Operational
mailgun Inbox Placement Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
mailgun Events & Logs Operational
Third Party: Adyen ? Operational
Payment methods and issuers Operational
Payments Operational
Interfaces and reporting Operational
Settlement and payouts Operational
Adyen for Platforms Operational
Financial products Operational
Third party: Seats.io ? Operational
Seats.io API Operational
Seats.io Rendered Charts Operational
Third party: Wallee ? Operational
E-Commerce Payment Processing Operational
Third party: Explo Dashboards ? Operational
Google Cloud Platform Google BigQuery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
Resolved - This incident has been resolved.
Nov 12, 10:06 CET
Update - Synchronization is almost complete, and all orders should be fully visible by tomorrow.
Nov 3, 15:17 CET
Monitoring - All orders purchased this year are now correctly showing in the attendee list.
Orders from prior to this year are still being repopulated and will progressively appear over the next hours.
In the meantime, you can refer to your journal entries or the completed orders table for ticket information.

Nov 1, 09:52 CET
Identified - We have identified the issue preventing orders from displaying in the attendee list. Our team is currently repopulating tickets starting today.

In the meantime, you can refer to your journal entries for ticket information by filtering them by validity date.

All orders should be fully displayed again by tomorrow.

We’ll provide an update as soon as more information becomes available.

Oct 31, 15:54 CET
Investigating - We are currently investigating an issue preventing some orders from displaying correctly in the attendee list. Our team is actively working to identify the cause and restore normal functionality as soon as possible.

We’ll provide an update as soon as more information becomes available.

Oct 31, 15:37 CET
Nov 11, 2025
Resolved - Bitbucket has reported that their outage was resolved at 22:10 CET.
Analytics updates have resumed, and all data should now be displaying correctly.
Thank you.

Nov 11, 22:59 CET
Identified - We are currently experiencing a partial issue affecting analytics data refresh. Some analytics are not updating as expected due to an ongoing Bitbucket outage that began at 17:25 CET.

You can follow the status of Bitbucket here: https://bitbucket.status.atlassian.com/

Our team is monitoring the situation closely, and updates will resume automatically once the service is fully restored.

Nov 11, 18:21 CET
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Resolved - This incident has been resolved.
Nov 4, 10:19 CET
Monitoring - The issue causing the Smeetz web application to be inaccessible has been resolved.
A temporary server load was preventing the app from being accessible.
Our team has implemented corrective measures, and the service is now operating normally.
We are closely monitoring the situation to ensure continued stability.

Nov 3, 10:46 CET
Identified - We are currently investigating an issue causing the Smeetz web application to be unavailable.
Our engineering team is actively working to identify the root cause and restore normal operations as soon as possible.

Further updates will be shared as soon as more information is available.

Nov 3, 10:36 CET
Nov 3, 2025